HMPYOI Drake Hall learner overcomes language barrier to seek hair and beauty employment
Harjit came to England from India but while living here never spoke English within either home or work environments as her first language is Punjabi.
With very poor English skills, Harjit prioritised improving her English by enrolling on an ESOL and English course before progressing to achieve qualifications in other subjects.
Throughout her time at HMPYOI Drake Hall, Harjit has been motivated to improve herself and her English skills. Arriving being naturally quiet and reserved, Hajit has grown immensely in confidence
Harjit has demonstrated a natural ability in the practical aspects of hairdressing and nail art. Whilst on these courses, she went above and beyond expectations to complete her NVQ in Customer Service, being pro-active in taking work back to her room to complete and always being ready with her file for her tutor to work it her.
Her tutor commented on her passion to improve her English skills further whilst working on Customer Service, realising the importance of accurate use of English when dealing with people. She displayed a very professional attitude when dealing with clients on all vocational courses.
Helen Littleover, Deputy Education Manager at HMPYOI Drake Hall said: “She maintains high personal and professional standards achieving distinctions in theory elements of beauty NVQ and her Nails tutor commented on how gifted she was at nail art, having practised skills to enable her to complete assessments to a high standard.”
Harjit was always very appreciative of help and support given, showing great respect to both tutors and peers and was good at helping and motivating others too. She was well respected with other learners going to her for guidance and advice on the Beauty course. Her attendance and time keeping was exemplary on all the courses she enrolled on. Harjit has achieved targets set for her by tutors as well as her own goals that she has set herself. The courtesy she has consistently shown to all she works with has been noted. Her attitude, effort and conduct has been consistently outstanding over her four years of studying with Milton Keynes College.
Harjit will now look for employment in the hair/beauty industry upon her release, having gained the necessary skills and qualifications with MK College.